'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy
law and information security, is information that can be used on its own or with other information
to identify, contact, or locate a single person, or to identify an individual in context. Please
otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email
address, Other Names or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a
newsletter, respond to a survey, fill out a form, Open a Support Ticket or enter information on our
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our
newsletter, respond to a survey or marketing communication, surf the website, or use certain other
site features in the following ways:
• To personalize your experience and to allow us to deliver the type of content and product
offerings in which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To administer a contest, promotion, survey or other site feature.
• To quickly process your transactions.
• To ask for ratings and reviews of services or products
• To follow up with them after correspondence (live chat, email or phone inquiries)
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to
make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited
number of persons who have special access rights to such systems, and are required to keep the
information confidential. In addition, all sensitive/credit information you supply is encrypted via
Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses
their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our
Do we use 'cookies'?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard
drive through your Web browser (if you allow) that enables the site's or service provider's systems
to help us remember and process the items in your shopping cart. They are also used to help us
understand your preferences based on previous or current site activity, which enables us to provide
and site interaction so that we can offer better site experiences and tools in the future.
• Help remember and process the items in the shopping cart.
• Keep track of advertisements.
• Compile aggregate data about site traffic and site interactions in order to offer better site
experiences and tools in the future. We may also use trusted third-party services that track this
information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to
turn off all cookies. You do this through your browser settings. Since browser is a little
different, look at your browser's Help Menu to learn the correct way to modify your cookies.
If users disable cookies in their browser:
If you turn cookies off it will turn off some of the features of the site.
This site uses Matomo to analyze traffic and help us to improve your user experience.
We process your email address and IP address and cookies are stored on your browser for 13 months. This data
is only processed by us on our own web hosting platform.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable
Information unless we provide users with advance notice. This does not include website hosting
partners and other parties who assist us in operating our website, conducting our business, or
serving our users, so long as those parties agree to keep this information confidential. We may also
release information when it's release is appropriate to comply with the law, enforce our site
policies, or protect ours or others' rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for
marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third-party products or services on our
website. These third-party sites have separate and independent privacy policies. We therefore have
no responsibility or liability for the content and activities of these linked sites. Nonetheless, we
seek to protect the integrity of our site and welcome any feedback about these sites.
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put
in place to provide a positive experience for users.
We use Google AdSense Advertising on our website.
cookie enables it to serve ads to our users based on previous visits to our site and other sites on
the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content
We have implemented the following:
• Remarketing with Google AdSense
We, along with third-party vendors such as Google use first-party cookies (such as the Google
Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party
identifiers together to compile data regarding user interactions with ad impressions and other ad
service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page.
Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by
using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to
company in the United States (and conceivably the world) that operates websites collecting
on its website stating exactly the information being collected and those individuals or companies
with whom it is being shared. - See more at:
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
the first significant page after entering our website.
Can change your personal information:
• By emailing us
• By logging in to your account
• By chatting with us or by sending us a support ticket
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not
Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It's also important to note that we allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old,
the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade
Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out
what operators of websites and online services must do to protect children's privacy and safety
We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and
the concepts they include have played a significant role in the development of data protection laws
around the globe. Understanding the Fair Information Practice Principles and how they should be
implemented is critical to comply with the various privacy laws that protect personal
In order to be in line with Fair Information Practices we will take the following responsive action,
should a data breach occur:
We will notify you via email
• Within 7 business days
We will notify the users via in-site notification
• Within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to
legally pursue enforceable rights against data collectors and processors who fail to adhere to the
law. This principle requires not only that individuals have enforceable rights against data users,
but also that individuals have recourse to courts or government agencies to investigate and/or
prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for
commercial messages, gives recipients the right to have emails stopped from being sent to them, and
spells out tough penalties for violations.
We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions
• Market to our mailing list or continue to send emails to our clients after the original
transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at
• Follow the instructions at the bottom of each email.
and we will promptly remove you from ALL correspondence.
European Economic Area specific rights & protection under GDPR law
1) For the purposes of EU data protection legislation, CreatePrintables.com is the controller of your Personal Information. Our Data Protection Officer can be contacted at [email protected]
2) CreatePrintables.com collects personal information from visitors to our site and who subscribes to our services.
Through the process of accessing our services, we require your first & last name and email address. We use your first & last name and email address for authenticated access to our services. We also use your email address as the means of communication with you for notifications, updates, maintenance of services. It is also the means of communication & access to any of our services you requested such as member areas and mailing lists. Cookies help us identify what is working and what is not on our website, and, is the mechanism used to store any preferences you may set or select when browsing the site and/or accessing member areas. For example, it helps us identify if the way we are communicating is engaging or not and how we can organize the structure of the website better.
Your IP allows us to better understand where our visitors are coming from and cater to their needs, and as a means to identify and prevent abuse.
The processing of personal data with us is based on legitimate interests.
3) The personal data received through CreatePrintables.com is stored by us and may be sent to one of our sub-processors.
Our current email sub-processors include:
Active Campaign - 1 N Dearborn, 5th Floor, Chicago, IL 60601, United States
Elastic Email - Unit 107, 1208 Wharf Street, Victoria, BC V8W 3B9 Canada
4) CreatePrintables.com is hosted on:
Servers hosted in France with Online.net
Servers hosted in United States with OneProvider.com
We will protect the privacy and security of personal information according to this privacy statement, regardless of where it is processed or stored.
We employ reasonable technical, administrative and physical safeguards to protect the confidentiality and security of your personal information.
We use industry-recognized technical safeguards, such as firewalls, and have adopted and implemented security procedures to protect your information from loss, misuse or unauthorized alteration.
We protect transmissions throughout our site via the use of encryption such as the Transport Layer Security (TLS) protocol.
Notwithstanding our efforts, we cannot guarantee absolute or unqualified protection of this information given the open nature and resulting instability of the Internet and World Wide Web, and we make no representations or warranties as to the effectiveness of our security and assume no liability for security breaches or any failure in the security of your computer equipment, your internet service provider or other networks and communications providers.
5) We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and providing our services to you.
6) As we are processing personal data on legitimate interests, you can exercise the following rights:
Right of access: you can ask us at any time to access your personal data by contacting us on [email protected]
Right to erasure: you can ask us at any time to delete all the personal data we are processing about you by contacting us on [email protected]
Right to object: you can object to the processing of your personal data by contacting us on [email protected]
Right to opt-out: you can opt-out at any time by contacting us on [email protected]
If you are using any of our services such as our mailing lists, you can click on the unsubscribe link at the bottom of the email at any time.
7) If you think that the way we process your personal data is infringing the law, you have the right to complain to the appropriate supervisory authority.
8) Providing us with your personal data is voluntary. Please note that refusal to provide certain data may make it impossible for you to use all or part of our website, and/or all or parts of our services.
9) Either CreatePrintables.com, or one of our designated processors, may automatically process your personal data in the following ways:
We may assign to your profile extra meta tags (little content descriptors) to assist us in managing our data.
We may use web beacons to track who opened our emails and clicked links to measure campaign performance and improve features for you. We also use web beacons in emails to create reports about campaign performance and determine what actions you took.
In the event that you no longer engage with our content or services, you will be tagged as such. If, after an arbitrary time you fail to re-engage, you may be automatically removed from our systems as further processing of your personal data is no longer necessary.
This Site is affiliated with CMI Marketing, Inc., d/b/a CafeMedia (“CafeMedia”) for the purposes of placing advertising on the Site, and CafeMedia will collect and use certain data for advertising purposes. To learn more about CafeMedia’s data usage, click here: www.cafemedia.com/publisher-advertising-privacy-policy
Last Edited on 2021-04-19